# AI Automation Glossary: Agentic AI, Vibe Coding & More > Plain-English definitions of agentic AI, speed-to-lead, missed-call text back, vibe coding, MCP, RevOps and more — and where each one shows up in the systems we build. Source: https://tribehq.ai/glossary/ --- Glossary # The 2026 GTM & AI glossary. Plain-English definitions of the terms you keep hearing — and where each one shows up in the systems we build. GTM ## GTM engineering Treating go-to-market as a system: data, signals, AI and automation wired together so pipeline scales without adding headcount. In our builds → GTM Engineering GTM ## Signal-based selling Reaching out when a buyer does something — visits pricing, hires, raises funding — instead of working a static list. In our builds → Signal Agent GTM ## Intent data Evidence an account is researching a problem you solve, from web visits, content engagement or third-party sources. In our builds → Account scoring GTM ## Enrichment waterfall Querying data providers one after another until a field is found — more complete and cheaper than a single source. In our builds → Lead enrichment GTM ## ICP scoring Rating each account against your ideal customer profile so effort goes to the best-fit prospects first. In our builds → Targeting GTM ## AI SDR An agent that researches prospects and drafts personalised outreach for a human to review and send. In our builds → Outbound RevOps ## RevOps Revenue operations: aligning sales, marketing, delivery and finance on one set of systems, data and processes. In our builds → RevOps RevOps ## Speed-to-lead The time between a buyer raising a hand and someone responding. Minutes, not days, win deals. In our builds → Lead routing RevOps ## Lead routing Rules that assign every new lead to the right owner instantly, with alerts when an SLA is missed. In our builds → CRM automation RevOps ## Pipeline hygiene Keeping every deal with a stage, owner, amount and next step so forecasts can be trusted. In our builds → Dashboards RevOps ## Quote-to-cash The path from proposal to contract to invoice to payment — automated so revenue does not leak between tools. In our builds → Billing flows Agents ## Post-SaaS Moving from renting one-size-fits-all software per seat to owning custom systems built around your process — now affordable because AI makes building fast. In our builds → replace costly SaaS with a system you own Agents ## Industry 5.0 Technology personalised to each organisation and built around people — humans and AI working together, rather than one-size-fits-all automation. In our builds → custom systems on your stack, owned by you Agents ## Agentic workflow A chain of tasks where AI agents plan steps, use tools and hand work to each other or to people. In our builds → Agentic Workflows Agents ## Human-in-the-loop Agents draft and prepare; a person approves anything that sends, signs or spends. In our builds → Every build Agents ## Multi-agent orchestration Several specialised agents coordinated under one set of rules, logs and approvals. In our builds → Complex workflows Agents ## Agent guardrails Action limits, audit trails and escalation paths that keep an agent inside the boundaries you set. In our builds → Every build Agents ## Evals Tests that score an agent’s output against examples, so quality is measured and regressions are caught. In our builds → Quality control Claude ## MCP Model Context Protocol — the open standard that lets Claude securely read from and act inside your apps. In our builds → Claude Automations Claude ## Claude Skills Reusable instruction packs that teach Claude your playbooks, templates and house style. In our builds → Custom playbooks Claude ## Claude Cowork Anthropic’s desktop workspace where Claude carries out multi-step tasks across your files and tools. In our builds → Team rollout Claude ## Claude for Small Business Anthropic’s package of prebuilt workflows and business connectors that runs inside Claude Cowork. In our builds → SMB setup Claude ## Claude Code Anthropic’s agentic coding tool — we use it to build and maintain internal automations fast. In our builds → Internal tooling GTM ## Missed-call text back An automatic text sent from your business number when a call goes unanswered, offering help or a booking link so the caller doesn’t move on to a competitor. In our builds → [Missed-call text back](https://tribehq.ai/services/missed-call-text-back/) Agents ## AI receptionist An AI agent that answers or texts back callers, asks qualifying questions, books appointments and logs details in your CRM — handing off to a person when needed. In our builds → [AI front desk](https://tribehq.ai/services/missed-call-text-back/) RevOps ## Client onboarding automation A system that moves a new client from “yes” to ready-to-work without manual handoffs: engagement letter, intake, documents, folders, access and kickoff. In our builds → [Client onboarding](https://tribehq.ai/services/client-onboarding-automation/) Claude ## Vibe coding Building software by describing what you want to an AI tool — like Lovable, Bolt, Cursor or Claude Code — and iterating on the result, often without writing code by hand. In our builds → [Vibe-code tune-up](https://tribehq.ai/services/fix-vibe-coded-app/) ## Want these working in your firm, not just defined? We turn the glossary into live workflows in your stack. [Book a workflow audit](https://calendly.com/hello-tribehq/30min)