Legal

Terms of Service

These terms govern your use of TribeHQ's AI Twin platform and services. Please read them carefully before using our services.

Last updated: November 4, 2025

1. Agreement to Terms

By accessing or using TribeHQ's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the service.

These Terms apply to all visitors, users, and others who access or use the service.

2. Service Description

TribeHQ provides an AI Twin platform that allows users to:

  • Create personalized AI representations of themselves
  • Train AI models using their content and data
  • Deploy AI Twins for various business applications
  • Access analytics and insights about AI Twin performance
  • Integrate AI Twins with third-party platforms and services

3. User Accounts

Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account.

Account Responsibility

You are responsible for all activities that occur under your account and for keeping your login credentials secure.

4. Acceptable Use Policy

4.1 Permitted Uses

  • Creating AI Twins for legitimate business or personal purposes
  • Using AI Twins to enhance productivity and automation
  • Integrating AI Twins with approved third-party services
  • Sharing AI Twin outputs in compliance with applicable laws

4.2 Prohibited Uses

You may not use TribeHQ services to:

  • Create content that violates laws or regulations
  • Generate misleading, deceptive, or fraudulent content
  • Impersonate others without authorization
  • Create harmful, abusive, or discriminatory content
  • Violate intellectual property rights
  • Attempt to reverse engineer or compromise our systems
  • Use the service for any illegal or unauthorized purpose

5. Content and Data

5.1 Your Content

You retain ownership of all content you upload to TribeHQ. By using our services, you grant us a limited license to process your content for the purpose of creating and operating your AI Twin.

5.2 AI Twin Outputs

You own the outputs generated by your AI Twin, subject to these Terms and applicable laws. You are responsible for ensuring these outputs comply with all applicable regulations.

5.3 Data Processing

We process your data in accordance with our Privacy Policy and applicable data protection laws. You can request data deletion or modification at any time.

6. Intellectual Property

TribeHQ IP

The TribeHQ platform, including its design, functionality, and underlying technology, is protected by intellectual property laws.

User IP

You retain ownership of your content and any intellectual property you provide to create your AI Twin.

7. Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change pricing with 30 days' notice
  • Failure to pay may result in service suspension or termination
  • Revenue sharing terms are outlined in separate agreements

8. Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may:

  • Perform scheduled maintenance with advance notice
  • Implement emergency updates to ensure security
  • Temporarily suspend service for technical reasons
  • Modify or discontinue features with reasonable notice

9. Limitation of Liability

Important: Please read this section carefully as it limits our liability to you.

  • TribeHQ is provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the service
  • You use AI Twin outputs at your own risk and responsibility
  • We are not responsible for third-party integrations or services

10. Termination

By You

You may terminate your account at any time through your account settings or by contacting support.

By Us

We may terminate your account for violations of these Terms, non-payment, or other reasons with appropriate notice.

Upon termination, your access to the service will cease, and your data will be handled according to our Privacy Policy.

11. Governing Law and Disputes

These Terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Before pursuing legal action, we encourage you to contact us directly to resolve any issues.

12. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact Information

For questions about these Terms or legal matters:

Email: legal@tribehq.com

General Support: support@tribehq.com

Response Time: We respond to legal inquiries within 5 business days

Questions About Our Terms?

Our legal team is here to help clarify any questions about our Terms of Service or your rights as a user.