For Logistics & supply chain teams

Freight claims that file themselves.

Custom AI automation for logistics and supply chain teams — damage and shortage claims filed on time, paperwork pulled from your inbox, and carriers chased until they pay. Built on your TMS and tools, owned by you.

  • Outlook
  • Your TMS
  • SharePoint
  • NetSuite
  • Claude
Book a workflow auditSee what we build

In short

TribeHQ is an AI automation agency for growing businesses. Custom agentic AI for logistics and supply chain teams: freight claims filed before the deadline, documents gathered automatically and carriers chased for you. Built on your TMS and inbox.

Start with
New carrier and supplier setup with documents checked
Then
Quote requests answered and routed in minutes; freight claims built from email: BOL, POD, photos and invoice attached
Works with
Outlook, Your TMS, SharePoint, NetSuite, Claude
Timeline
One-week workflow audit, then a 2–4 week build sprint
Your team’s time
Under 10 hours of your team’s time from audit to go-live
Ownership
You own the code and accounts. A person approves anything that matters.
Where your hours go

Sound familiar?

01

Claims that miss the deadline

Damage and shortage claims wait in someone’s inbox until the filing window has nearly closed — or has.

02

Paperwork in ten places

BOLs, PODs, photos, invoices and inspection notes are scattered across email, portals and shared drives.

03

Chasing carriers for answers

Your team follows up by hand for acknowledgements and payment, with no clear view of what’s open or owed.

What we build for logistics & supply chain teams

AI automation for logistics & supply chain teams, onboarding first.

Every workflow is shaped around how your team already works — and a person approves anything that matters.

01 · Start here

Client onboarding

  • New carrier and supplier setup with documents checked
  • Customer onboarding with shipping rules and contacts captured
  • Rate and routing guides shared on day one
  • Access to portals and shared folders set up automatically
02

Leads & follow-up

  • Quote requests answered and routed in minutes
  • Follow-ups on open quotes until the customer decides
  • Account reviews drafted from shipment history
  • Lane and volume summaries for sales conversations
03

Operations

  • Freight claims built from email: BOL, POD, photos and invoice attached
  • Filing deadline tracking with reminders before the window closes
  • Carrier follow-ups until the claim is acknowledged and paid
  • A weekly open-claims and recovery report for managers
Welcome to post-SaaS

Built on your stack — or instead of it.

Way 01 · Keep your toolsWe add the custom layer to what you already run.OutlookYour TMSSharePointNetSuiteClaude
Way 02 · Replace what’s overpricedPaying per claim or per seat for a claims platform? We can build the filing, tracking and follow-up you need on the tools you already run — and you own it.Either way, you own the code — and can change it with Claude, ChatGPT or any AI tool.
How it works

Map. Build. Run.

  1. 01Workflow audit1 week, fixed fee. We map how your team works today and find where the hours go. Your team: about 3 hours.
  2. 02Build sprint2–4 weeks. We build 2–4 custom workflows on your stack, tested and documented. Your team: about 1 hour a week.
  3. 03Run & improveMonthly, optional. We monitor, tune and add workflows. Cancel anytime — it stays yours. Your team: about 30 minutes a month.
See pricing →

Questions from logistics & supply chain teams

How can logistics companies use AI?

Start with the paperwork-heavy work: freight claims, carrier and customer onboarding, quote follow-up and shipment status updates. AI agents gather documents and draft the work, and a person approves anything that goes to a carrier or customer.

Can AI file freight claims?

AI can build the claim packet — pulling the BOL, POD, photos and invoice from your inbox, filling in the claim form and tracking the deadline. Your team reviews and submits, and the agent follows up with the carrier afterwards.

Do we need a freight claims platform?

Not necessarily. Many teams only need intake, deadline tracking and follow-up. We build that on your email, storage and TMS, so there’s no extra per-claim fee and the system is yours.

Does it work with our TMS?

We connect wherever your TMS allows — API, exports or email — and keep a person in the loop where it doesn’t. The workflow audit confirms what’s possible with your stack.

How long does it take?

A claims or onboarding workflow is typically live in 2–4 weeks, starting with a one-week workflow audit.

Find out where your team’s hours go.

A 30-minute call. We’ll walk through your onboarding, leads and busywork, and tell you what’s worth automating — and what isn’t.

Book a workflow audit