“Where’s my shipment?” all day
Customers email and call for updates while your team chases carriers for the same answer.
AI agent for logistics operations
Every shipment tracked. Every exception flagged.
A custom AI agent for logistics operations — it chases status, tells customers where their freight is, catches delays and missing paperwork before they cost you, books appointments and keeps carrier scorecards. On your TMS, WMS and inbox. You own the agent.
- Your TMS
- Your WMS
- Samsara
- Outlook
- Teams
- Claude
In short
TribeHQ is an AI automation agency for growing businesses. A custom AI agent for logistics operations: shipment status updates, exceptions caught early, dock appointments booked, PODs collected and carrier scorecards kept — on your TMS, WMS and inbox.
- Who it’s for
- growing businesses and lean teams, including logistics & supply chain teams, 3PL providers, freight brokerages and trucking companies
- Built on
- your TMS, your WMS, Samsara, Outlook, Teams and Claude
- Timeline
- One-week workflow audit, then a 2–4 week build sprint
- Cost
- Fixed-fee audit, then a quoted build sprint — see pricing
- Your team’s time
- Under 10 hours of your team’s time from audit to go-live
- Ownership
- You own the code and accounts. No licence fees to us, no lock-in.
Sound familiar?
Exceptions found too late
Late pickups, missed appointments and short deliveries surface after the customer has noticed.
PODs and paperwork missing
Billing waits on proofs of delivery, lumper receipts and signed BOLs that nobody has collected.
AI agent for logistics operations, built for your business.
Custom to your process, built on the tools you already use — and a person approves anything that matters.
Track & update
- Status pulled from carriers, ELDs and portals
- Proactive customer updates by email or portal
- Check calls replaced with automatic status requests
- A live list of loads that need attention
Exceptions & appointments
- Late pickups, delays and short deliveries flagged
- Dock and delivery appointments requested and confirmed
- Reschedules handled within your rules
- Escalation to the right person with the context attached
Paperwork & performance
- PODs, BOLs and receipts collected and matched to loads
- Missing documents chased before billing
- On-time and claims data per carrier
- Weekly carrier scorecards written by Claude
Map. Build. Run.
- 01Workflow audit1 week, fixed fee. We map how it works today and agree what to fix first. Your team: about 3 hours.
- 02Build sprint2–4 weeks. We build, test and document it on your stack. Your team: about 1 hour a week.
- 03Run & improveMonthly, optional. We monitor and tune it. Cancel anytime — it stays yours. Your team: about 30 minutes a month.
Questions about AI agents for logistics operations
What does an AI agent for logistics do?
It handles the operational follow-up around each shipment: collecting status, updating customers, flagging exceptions, booking appointments, chasing PODs and tracking carrier performance. Your team makes the decisions.
Can AI replace check calls?
Mostly. The agent pulls status from carrier portals, ELDs and email, and sends automatic status requests, so people only call when something is actually wrong.
Does it work with our TMS and WMS?
We connect wherever your TMS, WMS and telematics allow — API, exports or email — and keep a person in the loop where they don’t.
Who is it for?
Shippers with logistics teams, 3PLs, freight brokerages and carriers — any growing business whose team spends the day chasing status and paperwork.
How much of our time does it take to set up?
Under 10 hours of your team’s time from audit to go-live.
See what this would look like for you.
A 30-minute call. We’ll look at how you work today and tell you what’s worth building — and what isn’t.